We use an electronic health records program. While we are not classified as a healthcare business, security is of the utmost importance, which is why we use a health records program that is HIPAA-compliant.
To make psilocybin services more accessible, our base prices are set with one facilitator. To provide safety for our clients and staff when there is only one facilitator in an administration session. The sessions are video recorded. You are welcome to opt out of having your administration sessions video recorded by requesting the presence of a second facilitator for your administration session. This will increase your cost of services. If you choose for your session to be video recorded, these videos are stored on an encrypted hard drive for six years, as required by law. While you will not be provided with a video to take with you, you may make an appointment to view your videos in the service center free of charge.
We cannot ensure the confidentiality of any form of communication through electronic media, including text messages. If you prefer to communicate via email or text messaging for issues regarding scheduling or cancellations, we will do so. While we may try to return messages in a timely manner, we cannot guarantee immediate response and request that you do not use these methods of communication to discuss session content and/or request assistance for emergencies. Services by electronic means, includes but is not limited to telephone communication, the Internet, facsimile machines, and e-mail. If you and your facilitator chose to use information technology for some or all of your care, you need to understand that: 1. You retain the option to withhold or withdraw consent at any time without affecting the right to future care or risking the loss or withdrawal of any program benefits to which you would otherwise be entitled. 2. Dissemination of any of your identifiable images or information from the telemedicine interaction to researchers or other entities shall not occur without your consent except in those instances required by law. 3. There are potential risks, consequences, and benefits of using information technology. Potential benefits include, but are not limited to improved communication capabilities, providing convenient access to up-to-date information, consultations, support, improved quality, change in the conditions of practice, improved access to care, and reduction of lost work time and travel costs. Effective care is often facilitated when the facilitator gathers within a session or a series of sessions a multitude of observations, information, and experiences about the client. When using information technology in services, potential risks include, but are not limited to the provider’s inability to make visual and olfactory observations of clinically or therapeutically potentially relevant issues such as: your physical condition including deformities, apparent height and weight, body type, gait and motor coordination, posture, work speed, any noteworthy mannerism or gestures, physical or medical conditions including bruises or injuries, basic grooming and hygiene including appropriateness of dress, eye contact (including any changes in the previously listed issues), sex, chronological and apparent age, ethnicity, facial and body language, and congruence of language and facial or bodily expression. Potential consequences thus include the facilitator not being aware of what they would consider important information that you may not recognize as significant to present verbally to the provider.